Orders can be canceled within 24 hours for a full refund. We will accept return for credit less outbound shipping and restocking costs within 30 days of receiving the product. You are responsible for return shipping charges. Please read the full explanation below for exceptions and conditions.

How To Return Item(s)
All returned items must have an RMA number. Mark the RMA number clearly on the outside of the package or on the shipping label. COD return shipments will not be accepted. Call 800-869-9048 always before returning an item.

You must return the item(s) in its original condition and in its original store presentation box or container. The customer is responsible for the safe and undamaged return of all items. Do not reuse packing or shipping boxes that have been damaged. Damaged product will not be accepted for refund. Ship all items with signature required and insured. Failure to do so could result in no refund, if it is clear we had not received the item back.

Amount of refund
Shipping charges are not refundable. If the original shipping charge is indicated on your invoice, your refund will not include that shipping charge. Free delivery shipments still incur outbound freight charges. These charges will be deducted from from refund. Restocking fees apply to most returns. Merchandise that is accepted for return to stock can incur a 20% to 50% restocking fee of the gross material cost to cover the handling, inspection and repacking.

Refused shipments at time of delivery
Orders that are refused at time of delivery where a shipping expense has been incurred by us, will be subject to no refund of the shipping charge to you and an additional charge for the shipping fee back to us. Restocking and handling fees apply as well. If for any reason you feel that a shipment is not acceptable, call us immediately at 800-869-9048. In cases of damaged merchandise these shipping charges will be waived, if a successful claim can be filed against the shipper with your assistance.